Quality & Safety Programs

Learning Objectives :

• Understand the role of Professionals to support Quality Management Systems (QMS)

• Describe the importance of quality in organizations

• Use the most appropriate quality philosophy and tools to establish priorities within the organization

• Appraise the ethical commitment needed by quality professionals

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Program Duration : 2 Days ( 16 Hours )

Attendees : Max ( 15 People )

Learning Objectives :

• Understand BPM Terms

• Learn what the major analytical and design method considerations are

• Learn what a BPM project and resources are needed for success

• Learn what a BPM management and process-centric organization is and how it works

• Understand the metrics and measurements critical to managing processes

• Learn how to identify critical processes

• Learn about the alignment imperative: Strategic Goals, Processes, People,Systems

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Program Duration : 3 Days ( 24 Hours )

Attendees : Max ( 15 People )

Learning Objectives :

• Understand BPM terms

• Learn what the major analytical and design method considerations are

• Understand how to identify and model current business processes

• Measure and document business processes

• Understand the metrics and measurements critical to managing processes

• Identify process gaps and perform root cause analysis

• Identify and justify alternative recommendations leading to a process improvement initiative and/or technology solution

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Program Duration : 4 Days ( 32 Hours )

Attendees : Max ( 15 People )

Learning Objectives :

• The participants get to know the following topics:

• Business Process Management: key terms of BPM, core concepts, BPM-life cycle,success factors and process types

• Process management technologies: types and alignment of BPM-technologies, opportunities and risks of process automation

• Organizational process management: process portfolio management, process reference model, maturity of process management

• Process analysis: meaning, causes and roles of the analysis, analysis activities and objects

• Process modeling: modeling standards and notation, collection and modeling techniques, process simulation

• Process design: preparation of the design phase, principles and success factors of process design

• Process implementation and introduction: methods of process optimization, change management

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Program Duration : 3 Days ( 21 Hours )

Attendees : Max ( 15 People )

Learning Objectives :

In this course, you gain the critical skills needed to implement BPR (Business process re-engineering) within your organization. It provides proven tools and techniques for re engineering key elements of your business.You صill Learn How To:

• Select, organize and implement a business re engineering project.

• Achieve competitive advantage by capitalizing on technology opportunities and the application of re-engineering techniques

• Maximize customer satisfaction by matching process design to customer needs

• Identify typical symptoms of business process dysfunction

• Redesign workflow and structure successfully within the business

• Ensure best practice through the application of business patterns

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Program Duration : 3 Days ( 21 Hours )

Attendees : Max ( 15 People )

Learning Objectives :

• Establish the structure that supports and sustains Six Sigma Quality

• Identify and calculate key Six Sigma Measurements (Sigma, DPMO and Yield)

• Select successful, high-impact projects that match to strategic objectives

• Document, measure and improve key processes using the DMAIC (Define, Measure, Analyze, Improve and Control) Methodology

• Utilize data-based thinking to make key business

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Program Duration : 3 Days ( 24 Hours )

Attendees : Max ( 15 People )

Learning Objectives :

• Importance Of Marketing

• Scope Of Marketing

• Core Marketing Concept

• New Marketing Realities

• Market Place

• Market Management Task

• Developing Marketing Strategies and Plans

• Marketing and Customer Value

• Corporate and Division Strategic

• Business Unit Strategic Planning

• Marketing Plan

• Workshop

• case Study

• Presentation

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Program Duration : 5 Days ( 30 Hours )

Attendees : Max ( 15 People )

Learning Objectives :

Participants will learn how to select high impact projects that align to the organizational objectives and strategy. Once the projects are identified they’ll learn how to properly plan the Six Sigma project, identify the CTQ’s (Customer Requirements), measure process capability, analyze data, identify root causes, implement improvements, and sustain the gains.

• Participant will learn how to:

• Select high-impact projects

• Identify and measure critical customer requirements

• Identify and collect non-biased data

• Identify current Process Capability

• Determine high-impact root causes

• Design and test solutions

• Make improvements sustainable

• Determine the difference between Common and Special Cause Variation

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Program Duration : 8 Days ( 64 Hours )

Attendees : Max ( 15 People )